Section 1 General Terms & Applicability
These Terms & Conditions ("Terms") form a legally binding agreement between ap66 ("Platform", "we", "us") and any person ("User", "you") who uses this website and its related services.
By accessing or using ap66's website, mobile version, or any related service, you confirm that you have fully read, understood, and agreed to these Terms. If you disagree with any part of these Terms, please stop using our platform.
These Terms apply together with our Privacy Policy and Responsible Gaming Policy. Together, these documents form the complete agreement between you and ap66.
Section 2 Account Registration & Eligibility
The following eligibility requirements must be met to create an account and use ap66's services:
- You must be at least 21 years of age.
- You must provide accurate, truthful, and complete information about yourself. Registering with false or misleading information is prohibited.
- Each person may open only one account. Managing multiple accounts is strictly prohibited and may result in immediate closure.
- ap66 may request identity documents or other verification materials at any time to confirm the accuracy of the information provided during registration.
- A valid mobile number and an active email address are required for registration.
ap66 reserves the right to accept or reject any application. There is no obligation to provide a reason.
2.1 Account Verification (KYC)
ap66 carries out a customer identity verification process to ensure the security and fair use of the platform. This may require a national ID card, passport, or other government-issued documents. Withdrawal access may be temporarily suspended until verification is complete.
Section 3 Account Security & User Responsibilities
You are fully responsible for your ap66 account's login details, password, and security codes. You must:
- Keep your account credentials confidential and avoid sharing them with any third party.
- Notify our support team immediately if you suspect any unauthorized access.
- Use a strong password and change it regularly.
- Not allow anyone else to use your account.
You are responsible for all activity carried out through your account. ap66 will never ask for your password by phone or message — avoid any such contact.
Section 4 Deposit & Withdrawal Policy
The following guidelines apply to depositing and withdrawing funds on ap66:
4.1 Deposit Terms
- The minimum deposit amount is ৳100 (per method).
- Accepted payment methods: bKash, Nagad, Rocket, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).
- Deposits may only be made from a payment account registered in your name. Payments from third parties are not accepted.
- Deposited amounts should be reflected in your account promptly. If there is any delay, please let us know via live chat or email.
4.2 Withdrawal Terms
- The minimum withdrawal amount is ৳500.
- Withdrawal requests are generally processed within 30 minutes to 3 hours.
- Withdrawals must be made through the same method used for the deposit.
- Withdrawals will not be processed if the wagering requirement on an active bonus has not been completed.
- ap66 reserves the right to temporarily hold withdrawals if suspicious activity is detected.
Section 5 Bonus & Promotional Offer Terms
ap66 offers various bonuses and promotional benefits. Please read the following terms carefully before claiming them:
5.1 Welcome Bonus
New users receive a 100% bonus on their first deposit, up to a maximum of ৳5,000.
- Example 1: Deposit ৳1,000 and receive a ৳1,000 bonus, giving a total balance of ৳2,000.
- Example 2: Deposit ৳12,000 and receive the maximum bonus of ৳5,000, giving a total balance of ৳17,000.
5.2 Wagering Requirements
A 20x wagering requirement applies to all bonus amounts. Wagering is calculated on the bonus amount only, not on the deposit plus bonus.
- Example: ৳1,000 bonus × 20 = ৳20,000 in wagers must be placed before bonus winnings can be withdrawn.
- Winnings from a bonus cannot be withdrawn before the wagering requirement has been completed.
- Wagers placed on certain games may not count toward the wagering requirement — please contact us for details.
5.3 General Bonus Terms
- Each bonus offer has its own validity period. If not used within the specified time, the bonus will be cancelled.
- Another bonus cannot be claimed while one is already active.
- If ap66 finds evidence of bonus abuse (such as arbitrage or bot use), it reserves the right to cancel the bonus and any associated winnings.
- ap66 reserves the right to modify or discontinue any bonus offer at any time.
Section 6 Gaming Rules
The following rules apply at all times when playing games on ap66:
- All game outcomes are determined by a certified Random Number Generator (RNG) that ensures fair play.
- If a game result is voided due to a technical error, the amount wagered will be refunded.
- If a wager is not settled due to an internet disconnection, it will be re-settled in accordance with the applicable rules.
- In the event of a dispute over a game outcome, server logs will be treated as the final evidence.
- For sports betting, wager settlement will be based on the announcement of the relevant sporting authority.
- For casino games, the rules of the game provider take highest precedence.
Section 7 Prohibited Activities
The following activities are strictly prohibited on ap66. Involvement in any one of them will result in permanent account closure and all balances may be forfeited:
- Creating multiple accounts to collect bonuses.
- Playing games using automated bots, software, or artificial intelligence.
- Using another person's account or selling your account to someone else.
- Attempting to hack any security measure or system.
- Using the platform for money laundering or illegal financing.
- Any attempt to manipulate game outcomes.
- Operating an account under a false identity.
- Harassing other users or engaging in fraudulent behaviour toward them.
ap66 reserves the right to report any suspicious activity to the relevant authorities.
Section 8 Dispute Resolution Process
ap66 always seeks to resolve any complaints and disputes in a fair and transparent manner.
8.1 Complaint Submission Process
- First, submit your complaint via live chat or by email at [email protected].
- Include your account details, a full description of the issue, and the relevant date and time in your complaint.
- Our support team will review your complaint and resolve it as quickly as possible.
- If you are not satisfied with the initial resolution, the matter will be escalated to senior management.
In all disputes, ap66's server logs and database records will be considered the final authoritative evidence.
Section 9 Limitation of Liability
To the maximum extent permitted by law, ap66 is not liable for:
- Funds lost in a game due to your internet connection being interrupted.
- Losses caused by a problem with your device.
- Delays or losses caused by the failure of a third-party payment provider.
- Issues arising from natural disasters, cyberattacks, or other uncontrollable circumstances ("Force Majeure").
- Losses resulting from the disclosure of your own account credentials.
ap66's maximum liability will in no circumstances exceed the actual amount of the disputed transaction.
Section 10 Changes to Terms & Account Closure
10.1 Changes to Terms
ap66 reserves the right to amend these Terms at any time. Users will be notified in advance of significant changes via email or a site notice. Continued use of the platform after any changes will be taken as your acceptance of the updated Terms.
10.2 Voluntary Account Closure
You may request to close your account at any time by contacting our support team. Before closing, you should withdraw any remaining balance (if eligible for withdrawal).
10.3 Account Closure by ap66
ap66 may temporarily or permanently close an account for any of the following reasons:
- Violation of any clause of these Terms.
- Suspicion of fraud, money laundering, or other illegal activity.
- Creating an account using false information.
- Extended period of account inactivity.
Section 11 Responsible Gaming Commitment
ap66 believes gaming should be an enjoyable experience — not a cause of financial hardship. We encourage our users to play responsibly.
- Do not bet more than you can afford. Only spend what you can afford to lose.
- Do not consider gaming as a source of income.
- Do not prioritize gaming over personal, family, or professional responsibilities.
- If you feel gaming is getting out of control, let us know immediately.
ap66 offers self-exclusion, deposit limits, and cooling-off periods. Visit our Responsible Gaming page for more details.
Section 12 Contact & Support
If you have any questions, complaints, or suggestions about these terms, please contact us:
- Live Chat: Support available 24/7 in Bengali and English.
- Email: [email protected]
Our support team is always here for you. Reach out to us directly for any issue.